sv787's Privacy Policy

sv787 places the highest importance on your privacy. This Privacy Policy ("Policy") describes how information is collected from users of the sv787 platform, why it is used, where it is stored, and with whom it may be shared.

This policy applies to sv787's website, mobile version, and all related services. By using our platform, you are considered to have accepted the terms of this policy. If you do not agree with any term, please refrain from using the service.

sv787 collects various types of information to provide its services. These are described in detail below:

1.1 Information Provided Directly

Information you provide directly during account registration and use of the service:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport details for identity verification
• Financial transaction details (bKash, Nagad, Rocket account numbers)

1.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser version and operating system
• Time of site access and session duration
• Pages visited and usage patterns
• Information obtained from cookies and similar tracking technologies

1.3 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we store the following information:

• Betting history and amounts
• Deposit and withdrawal records
• Game participation patterns and duration
• Bonus claims and usage records

sv787 uses your information only for the following purposes:

2.1 Service Delivery and Operations

• Creating and verifying accounts
• Processing deposits and paying out winnings
• Providing gaming services without interruption
• Managing bonuses and promotional offers

2.2 Security and Fraud Prevention

• Detecting and preventing fraudulent activity
• Complying with anti-money laundering regulations
• Preventing the creation of multiple accounts
• Ensuring age verification (21+)

2.3 Customer Service and Communication

• Responding to support requests
• Sending important account-related notifications
• Resolving technical issues

2.4 Service Improvement

• Analyzing usage patterns to improve the platform
• Planning new games and features
• Improving responsible gaming tools

sv787 does not sell your personal information to third parties. However, information may be shared in specific circumstances:

3.1 Service Provider Partners

Information may be shared with trusted third parties to operate the service, such as:

• Payment processing partners (bKash, Nagad, Rocket)
• Identity verification services
• Gaming software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.)
• IT infrastructure and cloud service providers

These partners operate under strict confidentiality agreements and may not use your information for any other purpose without our instruction.

3.2 Legal Obligations

In the following cases, we may disclose information under legal obligation:

• To comply with orders from a competent court or regulatory authority
• To cooperate in anti-money laundering investigations
• To assist in investigations of fraud or criminal activity
• For national security-related requirements

sv787 applies industry-standard security measures to keep your personal and financial information safe:

4.1 Encryption and Technical Protection

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• 256-bit TLS encryption technology in use
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

4.2 Access Control

• Need-based data access for employees
• Two-Factor Authentication support
• Regular password change policy
• Automatic monitoring of unusual activity

4.3 Data Storage

Your information is stored on secure servers. Data for active accounts is retained for the duration of the service. Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory obligations.

sv787's website uses cookies and similar technologies. Cookies are small data files stored on your device that improve the site's functionality.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Remember your preferences and language settings.
• Analytics Cookies: Analyze site usage patterns to improve the service.

5.2 Cookie Control

You can control or disable cookies through your browser settings. However, disabling certain cookies may cause some sv787 services to not work properly.

As a user of the sv787 platform, you have the following rights over your own information:

6.1 Right to Access

You may request at any time to know what information we hold about you. We will provide this information within a reasonable time.

6.2 Right to Correction

If your information is incorrect or incomplete, you may request a correction. Some information can be changed directly in account settings; for more complex changes, please contact support.

6.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations, ongoing disputes, or service-related requirements.

6.4 Right to Object to Processing

For marketing communications, you may withdraw your consent at any time. You can make this request by contacting sv787 support.

sv787 provides services only to those aged 21 or over. We do not intentionally collect any information from minors.

An age verification process is followed at registration. If a person is found to be under 21, their account will be closed immediately and all related information will be deleted.

If you become aware that a minor is using sv787, please notify our support immediately.

sv787 works with global service providers, so in some cases your information may be processed or stored on servers outside Bangladesh. In such cases:

• International data protection standards are followed.
• Strict agreements are maintained with the transferring partner.
• The security and privacy of your information is ensured at all times.
• Data is used solely for the purpose of providing the service.

sv787 may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• Displaying a notice on the website
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of the page

Continuing to use the platform after an update will be considered acceptance of the new policy. We recommend reviewing this page regularly.

sv787's platform uses software from game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.). Regarding the use of these third-party services:

• Each provider may have its own privacy policy.
• While you play games, the provider's system may collect certain technical information.
• sv787 is not responsible for the data practices of third parties.

The privacy policies of payment service providers (bKash, Nagad, Rocket) can be found on their respective platforms.

sv787 believes in responsible gaming. We may use information about your gaming activity for the following purposes:

• Identifying risky gaming behaviour and providing timely support.
• Properly processing self-exclusion requests.
• Helping to set deposit and loss limits.
• Providing necessary breaks or cool-off options.

To learn more about responsible gaming, visit our Responsible Gaming page.